At www.acpower-solution.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the website.
1. Information We Collect
We may collect the following types of information when you use our website:
a. Personal Information
- Name, email address, phone number, and billing/shipping address when you:
- Place an order.
- Fill out a contact form.
- Subscribe to newsletters or updates.
b. Non-Personal Information
- IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies to improve user experience.
c. Payment Information
- Payment details (e.g., credit/debit card information) are collected through secure third-party payment processors. We do not store or process payment information on our servers.
2. How We Use Your Information
The information collected is used for the following purposes:
- To process and fulfill orders, including delivery and customer support.
- To improve our website and services.
- To communicate with you regarding updates, offers, and promotions (if opted in).
- To prevent fraud, resolve disputes, or comply with legal obligations.
3. Cookies and Tracking Technologies
Cookies are small data files stored on your device to enhance your browsing experience.
a. Types of Cookies We Use
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us analyze website performance and user behavior.
- Marketing Cookies: Used to deliver relevant advertisements.
You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of the website.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist with order processing, payment gateways, and shipping.
- Legal Authorities: When required to comply with laws, regulations, or legal requests.
5. Data Security
We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. These include:
- SSL encryption for secure data transmission.
- Regular monitoring and updates to our systems.
Despite these efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications by following the link in the email or contacting us directly.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
AC Power Solution
Sangam Road, Bharatpur-3, Narayangarh, Chitwan, Nepal
Email: support@acpower-solution.com
Phone: +977-9845248098
Effective Date: 1/14/2025